Morospin Casino Privacy Policy 2026
Your trust matters to us, and that starts with being straightforward about your personal data. This policy explains what Morospin Casino collects, why we need it, who may see it, how long we keep it and what control you have. Please note that our services are not offered to residents of Australia, so if you are located there, the site is not intended for you.
What we collect
We gather only what is needed to run your account. At registration that means your email address, password, preferred currency, name, date of birth and residential address. During identity (KYC) verification we may also ask for a government-issued photo ID, proof of address and, where relevant, evidence of how a deposit was funded. As you play, we record transactions, deposits, withdrawals, bonus activity and gameplay history. Technical data such as your device type, browser, IP address and approximate location is collected automatically, along with records of your chats and emails with our support team.
Why we use your data
We use your information to create and manage your account, process deposits and withdrawals, and deliver the games and promotions you choose. Verification checks help us confirm that every player is of legal age and that accounts are not misused. We also use data to prevent fraud and money laundering, to answer support requests, to improve how the site performs on mobile and desktop, and to meet our regulatory duties. With your consent, we may send you marketing messages about offers, which you can switch off whenever you like.
Our legal bases
We rely on several grounds to handle personal data lawfully. Most processing is necessary to fulfil the contract between you and us, such as running your account and paying out winnings. Some is required by law, including identity checks and anti-money-laundering obligations tied to our Curacao eGaming licence. Other processing rests on our legitimate interests, like securing the platform and improving our service, always balanced against your rights. Where we send marketing or use non-essential cookies, we ask for your consent first, and you may withdraw it at any time.
Who we share data with
We never sell your personal data. We share it only with trusted parties who help us operate: payment providers handling Visa, Mastercard, Neosurf, Bitcoin and bank transfer transactions, identity verification and fraud-prevention services, hosting and security vendors, and customer-support tools. Game studios receive only the technical information needed to run their titles. We may also disclose data to regulators, law enforcement or courts when the law requires it. Every partner is bound by confidentiality and data-protection commitments appropriate to the service they provide.
How long we keep your data
We hold personal data only for as long as there is a genuine reason to. Account and transaction records are generally kept while your account is open and for a period afterwards to satisfy financial, regulatory and anti-money-laundering requirements. Verification documents are retained for the period our licensing obligations demand. Support correspondence is stored for a limited time so we can resolve disputes and improve service. When data is no longer needed, we delete it or anonymise it so it can no longer identify you.
Your rights
Depending on where you live, you may have the right to access the personal data we hold about you, correct inaccurate details, request deletion, restrict or object to certain processing, and receive a portable copy of your information. You can also withdraw marketing consent at any moment through your account settings or the unsubscribe option in our messages. Some requests may be limited where we must keep records by law, for example verification and transaction history. We will explain clearly if we cannot fully act on a request.
How we keep your data secure
Protecting your information is a core part of how we operate. Data travelling between your device and our servers is protected with SSL encryption, and access to personal records is restricted to staff who genuinely need it. Account verification is completed before withdrawals are released, which helps guard against unauthorised access to your funds. We also offer responsible gambling tools so you stay in control of your play. No system is entirely risk-free, so please choose a strong, unique password and never share your login details.
Cookies
We use cookies and similar technologies to keep you signed in, remember your language and currency, measure how the site performs and, where you agree, personalise content. Essential cookies are needed for the site to work, while analytics and marketing cookies are optional and depend on your choices. You can change your preferences at any time through your browser or our cookie settings. For a full list of the cookies we use and what each one does, please read our separate cookie policy.
Contacting our privacy team
If you want to exercise a right, ask a question about this policy or raise a concern, please contact our Data Protection team through the support channels listed on the site. Live chat is available around the clock, and you can also reach us by email. To protect your account, we may ask you to confirm your identity before sharing or changing any personal data. We aim to respond promptly and will let you know if a request needs more time.
Changes to this policy
We may update this policy from time to time to reflect changes in our services, technology or legal obligations. When we make a meaningful change, we will update the date on this page and, where appropriate, notify you by email or through your account. We encourage you to review the policy periodically. Continuing to use your account after an update means you accept the revised version. Gambling should always remain entertainment, so if it ever stops feeling that way, please use our responsible gambling tools or seek independent support.